Privacy Policy

Last updated: August 11, 2026 · Effective immediately

FUSS Studio LLC ("FUSS Studio," "we," "us," or "our") operates the Frestly mobile application and frestly.com website (collectively, the "Service"). This Privacy Policy explains what information we collect, why we collect it, who we share it with, and what you can do about it. We have written it to be read, not to be skimmed past.

Frestly is available in the United States, the United Kingdom, Ireland, Canada, Australia, New Zealand, and The Bahamas. Your country's privacy law applies to you and gives you rights that this policy cannot take away. Section 16 sets out those rights country by country, including how to complain to your own regulator. Section 11 explains our advertising and measurement in full, because that is the part most people want to know about.

1. Information We Collect

1.1 Information You Provide Directly

1.2 Information Collected Automatically

1.3 Information We Do NOT Collect

2. How We Use Your Information

We use the information we collect for the following purposes:

3. Legal Bases for Processing (GDPR / UK GDPR)

If you are in the European Economic Area (EEA) or United Kingdom, our legal bases for processing your personal data include:

4. Data Sharing & Disclosure

We do not sell, rent, or trade your personal data. We share information only as follows:

4.1 Household Members

If you join or create a household, other members can see shared inventory data, meal plans, shopping lists, activity logs, and household settings. You control household membership and may leave at any time.

4.2 Service Providers (Data Processors)

We use the following third-party services to operate the Service. Each processes data on our behalf under data processing agreements and their respective privacy policies:

Each of the above processes data on our behalf under its own terms and privacy policy. We do not authorize any of them to use your personal data for their own independent purposes, except that Meta and AppLovin act as independent controllers of the advertising data they receive, as described in Section 11.

4.3 Legal Requirements

We may disclose your data if required to do so by law, court order, subpoena, or government request, or if we believe in good faith that disclosure is necessary to: (a) comply with a legal obligation; (b) protect and defend our rights or property; (c) prevent fraud or address security issues; or (d) protect the personal safety of users or the public.

4.4 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction. We will notify you via email and/or prominent notice on the Service before your data is subject to a different privacy policy.

5. Data Storage, Security & Infrastructure

Your data is stored in Google Cloud Firestore servers located in the United States. We implement industry-standard security measures including:

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

7. Your Rights & Choices

Depending on your location and applicable law, you may have the following rights:

To exercise any of these rights, contact us at Phillip@frestly.com. We will respond within 30 days (or as required by applicable law). We will not discriminate against you for exercising your rights.

8. International Data Transfers

Frestly is operated from the United States, and your personal data is stored and processed in the United States. If you are located anywhere else, including the United Kingdom, Canada, Australia, New Zealand, or The Bahamas, using the Service necessarily involves your data being transferred to the United States, where privacy laws differ from those in your country and where you may have fewer or different legal remedies.

8.1 Where your data goes

Our service providers are located in the following countries. We list these so you can make an informed decision before signing up.

Providers may also operate support or infrastructure facilities in other countries. A current list is available on request at Phillip@frestly.com.

8.2 Safeguards

Where we transfer personal data out of a country whose law restricts such transfers, we rely on the mechanisms that law provides. For the United Kingdom and the European Economic Area, this means Standard Contractual Clauses together with the UK International Data Transfer Addendum, supported by our providers' own transfer frameworks. For Australia, Canada, New Zealand, and The Bahamas, we remain accountable for the data we hand to overseas providers and require each of them by contract to protect it to a standard comparable to the one that applies to us.

You may request a copy of the relevant safeguards by contacting Phillip@frestly.com.

9. Children's Privacy

Frestly is a household kitchen tool intended for adults. The Service is not directed at children, and we do not knowingly collect personal information from a child below the minimum age in their country.

The minimum age to hold a Frestly account is 13, or higher where local law requires it:

We never knowingly use a child's data for advertising or attribution. If we learn that we have collected personal data from someone under the applicable age without proper consent, we will delete it and close the account promptly. If you believe a child has given us personal data, contact us at Phillip@frestly.com and we will act on it without delay.

10. Push Notifications

With your permission, we send push notifications for:

You can manage notification categories within the app's Settings, or disable all notifications through your device's system settings at any time.

11. Advertising, Measurement & Cookies

We buy advertising to bring people to Frestly, and we use measurement tools to understand which advertisements actually work so we do not waste money on the ones that do not. We do not show third-party advertisements inside the Frestly app, and we do not sell your personal information. This section explains exactly who receives what.

11.1 In the app

11.2 On our website

frestly.com, including the kitchen quiz, uses the Meta Pixel and Klaviyo's on-site script to measure visits and actions such as starting or completing the quiz. These set cookies or use similar technologies when you visit the site. You can block or delete them at any time using your browser's privacy settings, and you can control how Meta uses the data in your Meta account's Ad Preferences. The Frestly mobile app itself does not use cookies.

11.3 What advertising partners do with the data

For the data described in this section, Meta and AppLovin act as independent controllers, meaning they also use it under their own privacy policies, including to improve their own advertising systems. We are not able to control that downstream use. If you would rather they did not receive anything, decline Apple's tracking prompt and decline cookies on our website; both are honored.

11.4 Our legal basis, and how to opt out

Where GDPR, UK GDPR, or an equivalent law applies to you, we want to be exact about what runs on what basis:

Withdrawing any of these does not reduce your access to any feature of the Service.

Your choices: On iOS, you control this at any time under Settings → Privacy & Security → Tracking, and you can reset or limit ad tracking under Settings → Privacy & Security → Apple Advertising. You can adjust how Meta uses your data in your Meta account's Ad Preferences. On the website, you can use browser controls to block cookies. The Frestly mobile app itself does not use cookies; frestly.com uses essential first-party cookies plus the advertising/measurement technologies described above.

12. Third-Party Links & Services

The Service may contain links to third-party websites, APIs, or services (such as recipe sources, USDA FoodKeeper data, Open Food Facts, or the App Store). We are not responsible for the privacy practices, content, or security of these third parties. We encourage you to review their privacy policies before providing any personal data.

13. Do Not Track Signals

We do not currently respond to "Do Not Track" (DNT) browser signals, as there is no industry-standard interpretation. As described in Section 11, we do use advertising-measurement technologies to attribute and improve our own advertising. You can limit this at any time using the device and browser controls described in Section 11 and Section 14.

14. California Privacy Rights (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide you with additional rights:

To submit a verifiable consumer request, contact us at Phillip@frestly.com.

15. Nevada Privacy Rights

Nevada residents may submit a request directing us not to sell their personal information. We do not sell personal information. To submit such a request, contact us at Phillip@frestly.com.

16. Country-Specific Privacy Rights

Frestly is available in several countries whose privacy laws give you specific rights. Those rights apply to you in addition to everything in Section 7, and nothing in this policy limits them. In every case, you can start by emailing Phillip@frestly.com, and you can always go straight to your regulator if you prefer.

16.1 United Kingdom

We process your data in accordance with the UK GDPR and the Data Protection Act 2018. You have the rights set out in Section 7, including access, rectification, erasure, restriction, portability, and objection, and the right not to be subject to advertising tracking without your consent.

If you believe we have handled your data unlawfully, you can complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint, by calling 0303 123 1113, or by writing to Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF. You do not need to contact us first, although we would like the chance to put things right.

16.2 European Economic Area

If you are in the EEA, the EU GDPR applies and you have the same rights described above. You may lodge a complaint with the supervisory authority in the country where you live, work, or where you believe the problem occurred. If you are in Ireland, that is the Data Protection Commission at dataprotection.ie.

16.3 Canada

We handle personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. You may request access to your personal information and challenge its accuracy, and you may challenge our compliance with these principles.

Accountable individual: Phillip Mitchell, FUSS Studio LLC, Phillip@frestly.com, is the individual accountable for our compliance with Canadian privacy law and serves as our Privacy Officer.

You may complain to the Office of the Privacy Commissioner of Canada at priv.gc.ca or 1-800-282-1376.

If you live in Quebec, Quebec's Law 25 gives you additional rights, including the right to be informed when technology is used to identify, locate, or profile you, the right to have such technology switched off, the right to data portability, and the right to request that we stop disseminating your personal information. Technology of that kind is off by default for Quebec users unless you have separately agreed to it. You may complain to the Commission d'accès à l'information du Québec at cai.gouv.qc.ca. Une version française de la présente politique est disponible sur demande à Phillip@frestly.com.

16.4 Australia

We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. You may request access to the personal information we hold about you and ask us to correct it, and we will respond within a reasonable period and generally within 30 days.

Overseas disclosure (Australian Privacy Principle 8): we disclose personal information to overseas recipients. The countries in which those recipients are located are listed in Section 8.1, and they include the United States, Ireland, and Israel.

If you are not satisfied with how we have handled a privacy issue or a complaint, you may complain to the Office of the Australian Information Commissioner at oaic.gov.au or 1300 363 992. The OAIC will normally ask you to raise the matter with us first.

16.5 New Zealand

We handle personal information in accordance with the Privacy Act 2020 and the Information Privacy Principles, and we are subject to that Act as an overseas agency carrying on business in New Zealand.

Under Information Privacy Principles 6 and 7 you have the right to ask us what personal information we hold about you, to receive a copy of it, and to request correction. We will respond within 20 working days. If we decline a request we will tell you why, and you may complain about that decision.

Privacy Officer: Phillip Mitchell, Phillip@frestly.com, appointed under section 201 of the Privacy Act 2020.

Information we get about you from others: our advertising measurement partners tell us that an install or subscription came from a particular campaign. Where we receive information about you from a source other than you, we tell you here rather than separately: the categories of information, who it comes from, and why are described in Sections 1.2 and 11.

Sending information overseas: we are a United States company and our service providers are overseas. Some of them, including Meta and AppLovin, use the information they receive for their own purposes as well as ours. Where we rely on your authorisation for that, you should know that an overseas recipient may not be required to protect your information in a way that provides safeguards comparable to those in the Privacy Act 2020. Section 8 lists the countries involved.

You may complain to the Office of the Privacy Commissioner at privacy.org.nz or 0800 803 909.

16.6 The Bahamas

We handle personal information in accordance with the Data Protection (Privacy of Personal Information) Act (Ch. 324A). You have the right to be informed whether we hold personal data about you, to be given a copy of it, and to have inaccurate data corrected or erased. You may also write to us at any time to tell us to stop using your data for direct marketing, and we will stop and confirm in writing.

For clarity, and as that Act requires: we are FUSS Studio LLC, the data controller; the purposes for which we collect your data are set out in Section 2; and the categories of people and companies your data may be disclosed to are set out in Section 4.

You may complain to the Office of the Data Protection Commissioner, 3rd Floor, Courtesy House, Carmichael Road West, P.O. Box N-3017, Nassau, N.P., The Bahamas. Telephone (242) 604-1001, email dataprotection@bahamas.gov.bs, web dataprotection.gov.bs.

16.7 Response times

We aim to respond to every request within 30 days. Where the law of your country sets a shorter period, that period applies. We do not charge a fee to handle a request unless the law permits it and the request is manifestly excessive or repetitive, in which case we will tell you the cost before doing the work.

17. AI & Automated Decision-Making

Chefly AI provides recipe suggestions and food guidance using AI models. These outputs are informational and do not constitute automated decision-making with legal or significant effects. No decisions about your account access, pricing, or service availability are made solely by automated means.

18. Data Breach Notification

If personal data is lost, stolen, or accessed without authorization in a way that creates a risk to you, we will assess it promptly and tell you what happened, what data was involved, what we have done about it, and what you should do.

We notify the relevant regulator where the law requires it:

We will not delay telling you because an investigation is incomplete. If we do not yet know the full picture, we will say so and follow up.

19. Changes to This Policy

We reserve the right to update, modify, or replace this Privacy Policy at any time at our sole discretion. Changes will be indicated by updating the "Last updated" date at the top of this page. For material changes, we will provide notice through the app (via in-app notification), by email, or by posting a prominent notice on frestly.com at least 30 days before the changes take effect. Your continued use of the Service after such changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with the revised policy, you must stop using the Service and delete your account.

20. Governing Law

This Privacy Policy is governed by the laws of the State of Oregon, United States, without regard to its conflict of law provisions.

This does not take away rights you have where you live. If you are in the United Kingdom, the European Economic Area, Canada, Australia, New Zealand, or The Bahamas, the data protection law of your own country applies to our handling of your personal data, and you keep every right and remedy it gives you, including the right to complain to your own regulator and to bring a claim in your local courts. Where anything in this policy conflicts with that law, that law wins.

21. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, your data, or your rights, contact us at:

FUSS Studio LLC
Privacy Officer: Phillip Mitchell
Prineville, Oregon, United States
Email: Phillip@frestly.com
Website: frestly.com

Phillip Mitchell is the individual accountable for our handling of personal data. That appointment serves as our Privacy Officer under section 201 of New Zealand's Privacy Act 2020, our accountable individual under Canada's PIPEDA, and our contact point for data protection enquiries from the United Kingdom, the European Economic Area, Australia, and The Bahamas.

We aim to respond to every request within 30 days, or 20 working days for requests made under the New Zealand Privacy Act 2020.