Terms of Service
Last updated: October 7, 2026 · Effective immediately
These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("you," "your," "User") and FUSS Studio LLC ("FUSS Studio," "we," "us," "our"), governing your access to and use of the Frestly mobile application, frestly.com website, and all related services (collectively, the "Service"). By downloading, installing, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use the Service.
Frestly is available in the United States, the United Kingdom, Ireland, Canada, Australia, New Zealand, and The Bahamas. If you live outside the United States, read Section 10.1 first. It sets out the consumer rights your country gives you that we cannot take away, and it overrides the disclaimers, liability limits, and dispute terms later in this Agreement. Arbitration and the class action waiver in Section 14 apply only to users in the United States.
1. Eligibility & Account Registration
1.1 Age Requirement
You must be at least 13 years old to create an account, or older where your country requires it: 16 in the European Economic Area (or the lower age your member state has set, which may be 13, 14, or 15) and 14 in Quebec. In every country, you must also be old enough to understand and agree to these Terms.
If you are under 18, you may only use the Service with the involvement of a parent or guardian, and that parent or guardian is responsible for any purchases made through your account. By creating an account, you confirm you meet these requirements. If we learn that someone under the minimum age has created an account, we will delete the account and its data promptly.
1.2 Account Creation
You may register using Sign in with Apple, Sign in with Google, or email/password authentication. You are solely responsible for maintaining the confidentiality and security of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access or use of your account.
1.3 Account Accuracy
You agree to provide accurate, current, and complete information during registration and to keep your account information updated. We reserve the right to suspend or terminate accounts that contain false or misleading information.
2. Service Description
Frestly is an AI-powered kitchen management platform that helps users track food inventory, monitor freshness, receive expiry notifications, discover recipes, plan meals, and reduce food waste. The Service includes:
- Food inventory management with freshness tracking and expiry countdown
- Barcode scanning and receipt-based grocery import
- AI-powered recipe suggestions via Chefly (our AI chef assistant)
- USDA/FDA food safety guidelines, storage tips, and spoilage indicators
- Household sharing and collaborative kitchen management
- Push notifications for expiring items, recall alerts, and weekly summaries
- Waste analytics and sustainability insights
3. Free & Pro Plans
3.1 Free Plan
All users receive the following at no charge: inventory management; adding items from a receipt photo, a fridge photo, or by hand; freshness tracking and expiry reminders; shelf-life lookup; barcode scanning with product health scores and household allergy checks; allergy profiles for household members who do not use the app; taste notes; scan history; recall alerts; a shared household kitchen and grocery list; and the monthly recap and yearly review. The set of features included in the Free plan may change over time as described in Section 3.3.
3.2 Pro Plan
The Pro subscription unlocks Chefly, the AI chef, including its recipe suggestions and weekly meal plans. One active Pro subscription extends Pro features to every member of the subscriber's household for as long as the subscription remains active and those members remain in the household. Pro is available as a monthly or an annual subscription.
Prices may vary by region and over time; the current price and any free-trial offer are always shown at the point of purchase in the App Store before you subscribe. If a free trial applies, you will not be charged during the trial period, and your subscription will automatically begin (and you will be charged) at the end of the trial unless you cancel beforehand.
3.3 Feature Changes
We reserve the right to modify, add, or remove features from any plan at any time. We will make reasonable efforts to provide notice of material changes to plan features.
4. Subscription, Billing & Cancellation
4.1 Payment
Subscriptions are billed through the Apple App Store or Google Play Store. Payment is charged to your App Store or Play Store account at confirmation of purchase, or at the end of your free trial period. All payments are processed by Apple or Google. We do not collect or store your payment information.
4.2 Auto-Renewal
Subscriptions automatically renew at the end of each billing period (monthly or annually) unless you cancel at least 24 hours before the end of the current period. Renewal will be charged within 24 hours prior to the end of the current period at the same rate unless we have notified you of a price change.
4.3 Cancellation
You can cancel your subscription at any time through your device's subscription management settings (Apple: Settings > Apple ID > Subscriptions; Google: Play Store > Subscriptions). Cancellation takes effect at the end of the current billing period, so you keep Pro access until then. We do not offer partial refunds for unused portions of a subscription period.
4.4 Price Changes
We reserve the right to change subscription prices at any time. For existing subscribers, price changes will take effect at the start of the next billing period following at least 30 days' notice. Your continued subscription after a price change constitutes acceptance of the new price. If you do not agree, cancel before the new price takes effect.
4.5 Refunds
All purchases are final. Refund requests must be directed to Apple or Google through their respective refund processes, as they control billing. We do not have the ability to issue refunds directly.
5. Household Sharing
Any user may create a household and invite other users to share inventory, the grocery list, and activity. When any household member has an active Pro subscription, Pro features extend to every member of the household. If that subscription ends or that member leaves the household, the other members lose access to Pro features unless another member has an active Pro subscription. Household members can view and edit shared data. You are responsible for the actions of anyone you invite to your household.
6. AI Content, Health Scores & Disclaimers
6.1 Nature of AI Content
Chefly, our AI chef assistant, provides recipe suggestions, cooking advice, meal plans, and food-related guidance. All AI-generated content is provided "as-is" for informational and entertainment purposes only.
6.2 No Professional Advice
AI-generated content does not constitute professional nutritional, medical, dietary, food safety, or health advice. Always consult qualified professionals for medical or health-related decisions. The Service is not a substitute for professional food safety training.
6.3 Food Safety Responsibility
While we reference USDA and FDA guidelines, you are solely responsible for making food safety decisions including determining whether food is safe to consume, following proper cooking temperatures, managing allergen exposure, and ensuring dietary suitability. We do not guarantee the accuracy, completeness, safety, or suitability of any AI-generated recipe, shelf-life estimate, or food safety information.
6.4 Allergen Warning
AI-generated recipes may contain ingredients to which you or household members are allergic or intolerant, even if you have set dietary preferences. Always verify ingredients before preparation and consumption. We are not responsible for allergic reactions or adverse health outcomes.
6.5 AI Limitations
AI models can produce inaccurate, incomplete, or inappropriate outputs. We do not guarantee that AI responses will be error-free, timely, or appropriate for your specific situation.
6.6 Product Health Scores
When you scan a product barcode, the Service may display a health score, rating, nutrition breakdown, additive information, and related guidance. These scores are automated estimates calculated from third-party product databases (including Open Food Facts) using publicly documented scoring methods. They are provided for informational purposes only, are not medical, nutritional, or dietary advice, and are not an endorsement, certification, or guarantee regarding any product. Third-party product data may be inaccurate, incomplete, out of date, or missing entirely, and a score may not reflect a product's current formulation. Always read the actual product label and consult a qualified professional for dietary or health decisions.
6.7 Barcode Allergen & Sensitivity Alerts
The Service may compare a scanned product's declared allergens and ingredients against dietary profiles you and your household members configure, and display alerts identifying who may be affected. These alerts depend entirely on third-party product data and on the accuracy and completeness of the dietary information you enter. This data is frequently incomplete or missing, may not list every allergen or trace, and may not reflect manufacturing changes or cross-contamination.
The absence of an allergy or sensitivity alert does NOT mean a product is safe, allergen-free, or suitable for anyone. This applies equally to allergy profiles you create for people who do not use the app themselves, such as a child: those alerts depend entirely on the accuracy and completeness of the information you enter and maintain for that person, and you remain solely responsible for checking every label on their behalf. You must always read the actual product packaging and manufacturer information before purchasing, preparing, or consuming any product. The Service is a convenience tool and is not a substitute for reading labels, professional medical advice, or your own judgment. To the fullest extent permitted by law, we are not responsible for allergic reactions, sensitivities, intolerances, or any adverse health outcomes arising from your reliance on health scores or allergen alerts.
7. User Content & License
7.1 Ownership
You retain full ownership of all data and content you enter into the Service, including inventory items, recipes, chat messages, preferences, and other user-generated content ("User Content").
7.2 License Grant
By using the Service, you grant FUSS Studio a limited, non-exclusive, worldwide, royalty-free license to process, store, display, transmit, and use your User Content solely as necessary to provide, maintain, and improve the Service. This license terminates when you delete your account or the relevant User Content.
7.3 No Claim
We do not claim ownership of your User Content. We will not use your User Content for advertising or sell it to third parties.
8. Acceptable Use Policy
You agree not to:
- Use the Service for any unlawful, harmful, fraudulent, or deceptive purpose
- Attempt to gain unauthorized access to our systems, servers, networks, or other users' accounts
- Reverse-engineer, decompile, disassemble, or attempt to derive the source code of the Service
- Use automated tools, bots, scrapers, crawlers, or data mining tools to access or extract data from the Service
- Abuse, harass, or submit harmful, illegal, threatening, defamatory, or inappropriate content to the AI chat system
- Resell, redistribute, sublicense, or commercially exploit any part of the Service without written permission
- Interfere with or disrupt the Service's infrastructure or other users' use of the Service
- Upload malicious code, viruses, or any software intended to damage or alter the Service
- Circumvent, disable, or interfere with security features, rate limits, or access restrictions
- Impersonate any person or entity, or misrepresent your affiliation with any person or entity
- Use the Service to develop competing products or services
- Violate any applicable local, state, national, or international law or regulation
Violation of this Acceptable Use Policy may result in immediate suspension or termination of your account without prior notice.
9. Intellectual Property
9.1 Our Property
The Service, including its design, source code, algorithms, user interface, branding, logos, illustrations, AI models, features, documentation, and all related intellectual property, is and shall remain the exclusive property of FUSS Studio LLC. The Service is protected by copyright, trademark, trade secret, and other intellectual property laws. You may not copy, modify, distribute, sell, or create derivative works based on any part of the Service without our prior written consent.
9.2 Trademarks
"Frestly," "Chefly," the Frestly logo, and all related marks are trademarks or service marks of FUSS Studio LLC. You may not use our trademarks without our prior written permission.
9.3 DMCA / Copyright Complaints
If you believe that your copyrighted work has been used in a way that constitutes copyright infringement, please contact us at Phillip@frestly.com with a detailed description including: identification of the copyrighted work, the location of the infringing material, your contact information, and a statement of good faith belief that the use is unauthorized.
10. Your Consumer Rights, and Disclaimer of Warranties
10.1 Consumer rights we cannot and do not exclude
Read this before Sections 10.3, 11, 14, and 15. It overrides all of them.
Consumer protection law in your country may give you guarantees, warranties, and remedies that a company is not allowed to take away in its terms. Nothing in this Agreement excludes, restricts, or modifies any such right. Where any part of these Terms would have that effect, that part does not apply to you and the rest of the Terms continue in force. In particular:
- Australia: Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For a major failure with the service, you are entitled to cancel your service contract with us and to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to be compensated for any other reasonably foreseeable loss or damage. If the failure does not amount to a major failure, you are entitled to have the problem fixed within a reasonable time and, if it is not, to cancel your contract and obtain a refund for the unused portion.
- New Zealand: Where you acquire the Service as a consumer, the Consumer Guarantees Act 1993 and the Fair Trading Act 1986 apply and cannot be contracted out of. Nothing in these Terms limits your rights under those Acts.
- United Kingdom: Your statutory rights under the Consumer Rights Act 2015, including that digital content must be of satisfactory quality, fit for purpose, and as described, are unaffected by these Terms.
- European Economic Area: Your rights under EU consumer protection law, including the Digital Content Directive and any applicable statutory right of withdrawal, are unaffected.
- Canada: Your rights under federal and provincial consumer protection legislation, including Quebec's Consumer Protection Act, are unaffected.
- The Bahamas: Your rights under the Consumer Protection Act, 2023 and the Unfair Terms in Consumer Contracts Act (Ch. 337B) are unaffected. We do not exclude liability for death or personal injury resulting from negligence. Any exclusion or limitation of liability or indemnity in these Terms applies to you only so far as it is fair and reasonable, and the burden of showing that it is rests on us, not on you. Any term of these Terms that is unfair is not binding on you, and the rest of the Terms continue to apply.
10.2 Mediation before court (The Bahamas)
As required by section 47 of the Consumer Protection Act (Ch. 337C): if you are a consumer in The Bahamas and a disagreement arises between us, we both agree to attempt to settle it through mediation by the Consumer Commission before taking the matter to court. This does not stop you contacting the Commission, the Consumer Affairs Division, or any regulator at any time, and it does not shorten any time limit for bringing a claim.
If you think something in these Terms conflicts with your rights where you live, tell us at Phillip@frestly.com. We would rather fix the wording than argue about it.
10.3 Disclaimer
Subject always to Section 10.1, the Service is provided "as-is" and "as available" without warranties of any kind, either express or implied. To the fullest extent permitted by applicable law, FUSS Studio disclaims all warranties, including but not limited to:
- Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
- Warranties that the Service will be uninterrupted, timely, secure, or error-free
- Warranties regarding the accuracy, reliability, or completeness of any content, data, shelf-life estimates, food safety information, or AI-generated outputs provided through the Service
- Warranties that the Service will meet your specific requirements or expectations
- Warranties that errors or defects in the Service will be corrected
You use the Service at your sole risk. Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.
11. Limitation of Liability
This section is subject to Section 10.1 and does not limit any liability that the law does not allow us to limit, including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, under the Australian Consumer Law, under the New Zealand Consumer Guarantees Act 1993, under the UK Consumer Rights Act 2015, or under applicable Canadian consumer protection legislation.
Subject to that, to the maximum extent permitted by applicable law, in no event shall FUSS Studio LLC, its officers, directors, employees, agents, partners, or suppliers be liable for any:
- Indirect, incidental, special, consequential, exemplary, or punitive damages
- Loss of profits, revenue, data, goodwill, or business opportunity
- Food waste, food spoilage, foodborne illness, allergic reactions, or any health effects arising from the use of or reliance on information provided by the Service
- Personal injury or property damage related to your use of the Service
- Unauthorized access to or alteration of your data
- Any other matter relating to the Service
These limitations apply regardless of the theory of liability (contract, tort, strict liability, or otherwise), even if we have been advised of the possibility of such damages.
OUR TOTAL AGGREGATE LIABILITY for all claims arising from or related to these Terms or the Service shall not exceed the greater of: (a) the amount you paid to us for the Service in the twelve (12) months preceding the claim; or (b) fifty U.S. dollars ($50.00).
Many countries do not allow a company to cap or exclude liability this way against a consumer. If you live in the United Kingdom, the European Economic Area, Canada, Australia, New Zealand, or The Bahamas, the cap above does not apply to you to the extent your law prohibits it. Instead, our liability to you is whatever your local law provides.
12. Indemnification
You agree to indemnify, defend, and hold harmless FUSS Studio LLC, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to: (a) your use of or access to the Service; (b) your violation of these Terms; (c) your violation of any third-party rights, including intellectual property rights; (d) your User Content; or (e) any food safety decisions or health outcomes related to your use of the Service.
This section does not apply to you if you use the Service as a consumer and you live in the United Kingdom, the European Economic Area, Canada, Australia, New Zealand, or The Bahamas. In those countries you are responsible only to the extent your local law makes you responsible, and only for loss you actually caused.
13. Termination
13.1 Termination by You
You may delete your account at any time through Settings > Delete Account in the app, or by contacting us at Phillip@frestly.com. Upon deletion, your personal data will be removed in accordance with our Privacy Policy.
13.2 Termination by Us
We reserve the right to suspend or terminate your account and access to the Service at any time, with or without cause, with or without notice, including but not limited to cases where: (a) you breach these Terms; (b) we are required to do so by law; (c) we discontinue the Service; or (d) we determine that your conduct is harmful to other users, the Service, or FUSS Studio.
If you are a consumer in the United Kingdom, the European Economic Area, Canada, Australia, New Zealand, or The Bahamas, this section applies differently and more narrowly. We will suspend or terminate your account only for a valid reason, and we will tell you the reason and give you reasonable notice unless the law or an immediate risk of harm to others prevents that. If we terminate your paid subscription for any reason other than your serious breach of these Terms, we will refund the unused portion of your current billing period. You may challenge our decision by contacting us, and this section does not affect your rights under Section 10.1.
13.3 Effect of Termination
Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination will survive, including but not limited to: Sections 6 (AI, Health Score & Allergen Disclaimers), 9 (Intellectual Property), 10 (Consumer Rights & Disclaimer of Warranties), 11 (Limitation of Liability), 12 (Indemnification), 14 (Dispute Resolution), and 15 (Governing Law & Jurisdiction).
14. Dispute Resolution
14.1 Where this section applies
Sections 14.3 and 14.4 (arbitration and the class action waiver) apply only to users in the United States.
If you live in the United Kingdom, the European Economic Area, Canada, Australia, New Zealand, or The Bahamas, you are not required to arbitrate and you do not give up any right to take part in a class or representative proceeding. You may bring a claim in the courts of the country where you live, and you keep access to any ombudsman, tribunal, small claims process, or regulator available to you there. Section 15.2 explains which law governs.
14.2 Informal resolution first
Wherever you live, we ask that you contact us at Phillip@frestly.com first and give us 30 days to sort the problem out. This is a request, not a barrier: it does not stop you going to a court, tribunal, or regulator whenever you choose.
14.3 Binding arbitration (United States only)
If you are in the United States and informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Arbitration shall be conducted in the State of Oregon, United States, or at a location mutually agreed upon, or by telephone or video where the AAA rules allow. The arbitrator's decision shall be final and binding.
14.4 Class action waiver (United States only)
If you are in the United States, you and FUSS Studio agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.
14.5 Exceptions
Either party may seek injunctive or equitable relief in any court of competent jurisdiction to protect intellectual property rights or prevent irreparable harm. Small claims matters may proceed individually in any jurisdiction where you reside.
14.6 Opting out of arbitration (United States only)
If you are in the United States, you may opt out of Sections 14.3 and 14.4 by sending written notice to Phillip@frestly.com within 30 days of first accepting these Terms. Your notice must include your name, the email on your account, and a clear statement that you wish to opt out. Opting out costs you nothing and does not affect your account. If you opt out, disputes are governed by Section 15.
15. Governing Law & Jurisdiction
15.1 United States
If you are in the United States, these Terms are governed by the laws of the State of Oregon, without regard to its conflict of law principles. Where arbitration does not apply, you consent to the exclusive jurisdiction and venue of the state and federal courts located in the State of Oregon.
15.2 Everywhere else
If you live in the United Kingdom, the European Economic Area, Canada, Australia, New Zealand, or The Bahamas, the mandatory consumer protection law of the country where you live applies to you, and you may bring proceedings in your local courts. We may only bring proceedings against you in the courts of the country where you live.
Oregon law governs the remainder of these Terms to the extent it does not deprive you of the protection of your local law. Where the two conflict, your local law wins. Choosing Oregon law does not move your dispute to a foreign court and does not take away any right you have at home.
16. Force Majeure
We shall not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, pandemics, government actions, power failures, Internet outages, or failures of third-party services (including Apple, Google, Firebase, or cloud infrastructure providers).
17. Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, shall be severed from these Terms. The remaining provisions shall continue in full force and effect.
18. Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. A waiver of any term shall only be effective if in writing and signed by an authorized representative of FUSS Studio.
19. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and FUSS Studio regarding the Service and supersede all prior and contemporaneous agreements, proposals, representations, and communications relating to such subject matter. No modification to these Terms shall be binding unless in writing and agreed to by FUSS Studio.
20. Assignment
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.
21. Third-Party Services & International Availability
21.1 Third-party services
The Service integrates with or links to third-party platforms and services, including the Apple App Store, Google Play Store, Firebase and Google Cloud, RevenueCat, OpenRouter, Anthropic, OpenAI, Google Gemini, Open Food Facts, USDA FoodData Central and FoodKeeper, UPCitemdb, Spoonacular, openFDA, AppsFlyer, AppLovin, Meta Platforms, and Klaviyo. Your use of these services is subject to their own terms and privacy policies. We are not responsible for their availability, accuracy, or practices. Our Privacy Policy explains what data each of them receives.
21.2 International availability
Frestly is offered in the United States, the United Kingdom, Ireland, Canada, Australia, New Zealand, and The Bahamas. Prices are set per country through the App Store and are shown in your local currency, including any tax, before you confirm a purchase. Features that depend on third-party data, including product databases and government recall feeds, may be less complete outside the United States, and some may be unavailable. We make no promise that any particular product will be recognized or that recall coverage exists for your country.
22. Export Compliance
You agree to comply with all applicable export and re-export control laws and regulations, including the U.S. Export Administration Regulations and sanctions programs administered by the U.S. Treasury Department's Office of Foreign Assets Control (OFAC).
23. Electronic Communications
By using the Service, you consent to receive electronic communications from us, including emails, push notifications, and in-app messages. You agree that all agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirement that such communications be in writing.
24. Reservation of Rights
We reserve all rights not expressly granted to you in these Terms. The Service is licensed, not sold. We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.
For consumers in the United Kingdom, the European Economic Area, Canada, Australia, New Zealand, and The Bahamas: if we discontinue the Service, or remove a feature you are paying for, we will give you reasonable notice where we can and refund the unused portion of your current billing period. Nothing in this section limits your rights under Section 10.1 or your right to compensation where your local law provides one.
25. Changes to These Terms
We may update these Terms. Changes are shown by updating the "Last updated" date at the top of this page.
For any change that materially affects your rights, we will tell you at least 30 days before it takes effect, through an in-app notice, by email, or by a prominent notice on frestly.com.
If you do not accept a material change, you may cancel. Tell us within 30 days of the notice and we will cancel your subscription and refund the unused portion of your current billing period, or you can cancel through the App Store and delete your account. Continuing to use the Service after a material change takes effect means you accept it. We will not use this section to make a change that would be unfair to you, and in the United Kingdom, the European Economic Area, Canada, Australia, and New Zealand this section operates subject to Section 10.1.
26. Contact Us
If you have questions, concerns, or disputes regarding these Terms, contact us at:
FUSS Studio LLC
Prineville, Oregon, United States
Email: Phillip@frestly.com
Website: frestly.com